Your privacy is important to Sinew. This statement describes the information practices for Sinew web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. As described below, this statement also applies to your offline interactions with Sinew, such as when you purchase products under a Sinew licensing program, or provide information to Sinew at a trade show or other event.

What Information We Collect

This Privacy Statement applies to all information collected by or submitted to Sinew (or carefully selected third parties acting on Sinew's behalf), including personal information. "Personal information" is data that reasonably can be used to identify or describe an individual. You do not need to provide us personal information to simply browse our site.

Sinew collects personal information when:

    you request support for a Sinew product;
    you request information or materials (e.g., whitepapers or newsletters);
    you participate in promotions, contests or giveaways;
    you submit questions or comments to us.

Sinew also collects personal information from individuals (with their consent) at conventions, trade shows and expositions.

The types of personal information collected may include (but are not limited to):

    your first and last name;
    your home, billing, or other physical address (including street name, name of a city or town, state/province, postal code);
    your e-mail address;
    your telephone number;
    any other identifier that permits Sinew to make physical or online contact with you;

Use of Your Personal Information

Sinew collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Sinew services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products or services available from Sinew and its affiliates.

Sharing of Your Personal Information

Sinew will not sell, rent or lease your personal information to others. Sinew shares personal information with companies working on our behalf and Sinew-owned business entities. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

Some Sinew services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Sinew and the other company may receive information collected as part of the co-branded services.

In some cases Sinew uses contractors to collect, use, analyze and otherwise process information on its behalf. It is Sinew's practice to require such suppliers to handle information in a manner consistent with Sinew's policies. Sinew may also allow carefully selected Sinew partners to participate in limited marketing campaigns solely to promote Sinew's products and services to you.

If you request something from a Sinew web site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as Sinew's business partners, financial institutions, shipping companies, and postal or government authorities (e.g., Customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Sinew; (b) protect and defend the rights or property of Sinew (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Sinew services or members of the public.

Safeguarding Your Personal Information

We recognize industry standards and employ security safeguards to protect information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request. We request you to not send any sensitive information like Credit Card details or any other information on Contact us page.

Enforcement

Sinew regularly reviews its compliance with this Privacy Statement. Please feel free to direct any questions or concerns regarding this statement or Sinew's treatment of personal information by contacting us. When we receive formal written complaints at this address, it is Sinew's policy to contact the complaining user regarding his or her concerns. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.
Links to Other Sites

Our web sites often provide links to third-party web sites, such as those of our business partners, online advertisers and sellers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.
Changes to the Sinew Privacy Statement

Sinew reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site.

This Privacy Statement was last amended on January 1, 2011.